Privacy Policy

PERSONAL AND NON-PERSONAL INFORMATION

Course Crafters Online understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means Course Crafters Online and its affiliates. “You,” “your,” “visitor,” or “user” means the individual accessing this site.

Our Privacy Policy identifies how we treat your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is information that cannot identify you. If you visit this website to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you in a variety of ways:

When you send us an application or other form

When you conduct a transaction with us, our affiliates, or others

When we collect information about you in support of a transaction, such as credit card information

In some places on this website you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you register with us, a cookie helps Course Crafters Online to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

We may also use web beacons, which are small graphic images that allow monitoring and collection of certain information such as browser type, IP address, and viewing times. These may be used to improve our services, count visitors, track navigation, or measure email effectiveness.

Third-party vendors may also use cookies on our website to track and analyze anonymous usage and statistical information. This information is only shared on an aggregated basis.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Course Crafters Online websites you visit.

HOW DOES COURSE CRAFTERS ONLINE USE PERSONAL INFORMATION?

Course Crafters Online may keep and use personal information we collect from or about you to:

Provide you with access to this website or other products or services

Respond to your requests

Bill you for products/services you purchased

Provide ongoing service and support

Contact you with information that might be of interest to you

Conduct research, analytics, and improve our services

Comply with legal obligations under the laws of Ontario and Canada

Personal information collected online may be combined with information you provide through other sources. We may also de-identify your personal information, making it non-personal, which we may then use without restriction.

Finally, we may use your personal information to protect our rights or property, to protect someone’s health, safety, or welfare, and to comply with applicable provincial or federal law, regulation, court order, or other legal process in Ontario, Canada.

COMPLIANCE WITH PIPEDA

Course Crafters Online complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy law. This means we follow the principles of accountability, consent, transparency, accuracy, security, and limited use of your personal information. You have the right to access your personal information, request corrections, and withdraw consent to its use, subject to legal and contractual restrictions. If you have concerns about how we handle your personal information, you may contact us directly at [email protected] or file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

DOES COURSE CRAFTERS ONLINE SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

In the ordinary course of business, we may share some personal information with companies we hire to perform services or functions on our behalf. In all cases, these companies are required to protect your information and use it only for the services we ask them to provide.

We will not sell, exchange, or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally required to disclose your personal information in response to a court order, subpoena, search warrant, or other legal obligation under Ontario or Canadian law.

We may also cooperate with law enforcement authorities in investigating unlawful activity, or disclose personal information if necessary to protect our rights, property, health, safety, or welfare.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically by e-mail, mail, or telephone to provide information regarding programs, products, services, and content that may be of interest to you. Some features of this website also allow you to communicate with us directly.

If you send us a communication requiring a response, we may reply via e-mail, which could include some of your personal information. Please note we cannot guarantee that our emails will be completely secure against unauthorized access.

HOW IS PERSONAL INFORMATION SECURED?

We have implemented generally accepted standards of technology and operational security to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and they are required to treat this information as confidential.

Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

LINKS

This site may contain links to other sites that provide information we consider interesting or useful. Course Crafters Online is not responsible for the privacy practices or content of those websites.

PUBLIC DISCUSSIONS

This site may provide public discussion forums. Please note that any information you post in these discussions will become public. Do not post sensitive personal information in these forums.

We are not responsible for actions or policies of third parties who collect information from such forums.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, or delete any personally-identifiable information that you submit to the website. You may also unsubscribe from mailing lists or registrations on the website by following the instructions provided or contacting us at:

[email protected]

CHILDREN’S PRIVACY

Course Crafters Online does not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

CHANGES

Course Crafters Online reserves the right to modify this Privacy Policy at any time. Any changes will be posted in this section, and material changes will be noted on the homepage.

If you have any questions about privacy at websites operated by Course Crafters Online, or about our website practices, please contact us at:

[email protected]